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FAQ

Where can I have the product delivered?

Shipping and Returns information.

Why is the site only in english?

In order to reduce costs and expedite time to market we are using a hosted e-commerce site that only supports english.  In the future we may translate the site or find another provider that supports spanish.  However, we understand that our customers (students, engineers, hackers and experimenters) are accustomed to reading english and familiar with purchasing online.

What is a microcontroller?

If you wish to learn about open hardware and specifically the Arduino please go to arduino.cc or search out your local Hackerspace community at Jaquerespeis.org.  Also, there is an Arduino Costa Rica Facebook page where many people in Costa Rica share information (not associated with CRCibernetica.com).

Which Arduino should I buy?

The easiest way to get started is with the Arduino UNO.  All you need to start experimenting is a USB cable and a computer (PC, MAC or LINUX).  The Sparkfun Inventors Kit comes with an Arduino UNO, components and detailled instructions so that any beginner can get started.

I need a ___________ for my project!  Why don't you have it?

CRCibernetica is currently an authorized distributor of Arduino.cc and Sparkfun Electronics.  Please let us know the products you would like to see on our site.

Why can I pay only with credit card? (We now offer direct Bank Deposits)

In order to offer such low prices we streamlined the entire sales and purchasing process.  We will never have a physical storefront or cashiers.  Also note that your credit card must be authorized for purchases outside of Costa Rica.  If you have purchased online in Amazon or other similar sites then you should have no problems.

Secure online payments provided by 2Checkout.com, Inc.  2Checkout.com offers 8 payment methods in US dollars:

  • Visa
  • Discover
  • American Express
  • Diners
  • JCB
  • PIN debit cards with the Visa or MasterCard logo
  • Debit cards with the Visa or MasterCard logo
  • PayPal
We have just enabled the option to purchase via a bank deposito or transfer.  In the section "How would you like to pay?" there are now two options: 2Checkout (Tarjeta crédito o PayPal) or Bank Deposit.